Last Updated: June 2026
1. Introduction
y999cc ("we", "us", "our") operates the online casino and sports betting platform accessible at https://y999cc.app (the "Platform"). This Privacy Policy describes how y999cc collects, processes, stores, and protects personal data provided by or relating to individuals who use the Platform ("Players", "you", "your").
y999cc is committed to protecting the privacy of its Players and to processing personal data in a manner consistent with applicable data protection principles, including purpose limitation, data minimisation, accuracy, storage limitation, integrity, and confidentiality.
By registering an account or using any part of the y999cc Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, you must not use the y999cc Platform.
2. Personal Data We Collect
y999cc collects personal data that is necessary to provide our Services, comply with applicable legal and regulatory obligations, and maintain the security of our Platform. The categories of personal data we collect include:
| Category |
Examples |
Purpose |
| Identity Data |
Full name, date of birth, CNIC number, nationality |
Account registration, KYC verification, age verification |
| Contact Data |
Pakistani mobile number, email address (if provided) |
Account management, SMS verification, support communications |
| Financial Data |
JazzCash / Easypaisa account details, bank account details, transaction history, PKR amounts |
Payment processing, fraud prevention, withdrawal verification |
| Technical Data |
IP address, device type, browser type, operating system, session duration |
Platform security, fraud detection, platform optimisation |
| Gameplay Data |
Game history, bet amounts, win/loss records, bonus usage, session timestamps |
Account management, responsible gaming monitoring, dispute resolution |
| Communications Data |
Support ticket content, live chat transcripts, email correspondence |
Customer support, quality assurance, fraud investigation |
3. How We Collect Your Data
y999cc collects personal data through the following channels:
- Direct submission: Information you provide during account registration, KYC verification, deposit and withdrawal requests, support interactions, or any other direct communication with y999cc.
- Automated technical collection: Data collected automatically when you access the y999cc Platform, including IP addresses, session data, device fingerprints, and browser behaviour, through cookies and similar tracking technologies as described in Section 7.
- Payment processors: Transaction data received from payment service providers including JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and cryptocurrency networks when you conduct deposits or withdrawals.
- Identity verification services: Data returned from third-party KYC and age verification providers used to confirm the identity and eligibility of Players.
- Fraud prevention services: Risk signals and data obtained from fraud detection partners to protect the integrity of the y999cc Platform.
4. How We Use Your Personal Data
y999cc processes your personal data for the following specific purposes:
- To create, manage, and administer your y999cc account, including identity verification and age confirmation.
- To process deposits and withdrawals via Pakistani payment methods (JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah) and USDT.
- To provide access to casino games, live dealer tables, sports betting, and all other y999cc Services.
- To detect, prevent, and investigate fraud, money laundering, and other illegal activities on the Platform.
- To monitor gameplay for responsible gaming purposes, including identification of problem gambling patterns and enforcement of self-exclusion or limit settings.
- To send account-related communications including transaction confirmations, security alerts, and SMS verification codes to your registered Pakistani mobile number.
- To send promotional communications regarding bonuses and offers, where you have consented to receiving such communications.
- To resolve disputes, enforce our Terms & Conditions, and comply with legal and regulatory obligations.
- To improve the y999cc Platform through analysis of aggregated, anonymised usage data.
5. Legal Basis for Processing
y999cc processes your personal data on the following legal bases:
- Contractual necessity: Processing required to perform our obligations under the y999cc Terms & Conditions and to provide the Services you have requested — including account management, payment processing, and gameplay.
- Legal obligation: Processing required to comply with applicable laws, including anti-money laundering (AML) obligations, KYC requirements, and fraud prevention regulations.
- Legitimate interests: Processing necessary for y999cc's legitimate business interests, including Platform security, fraud detection, responsible gaming monitoring, and service improvement, where such interests are not overridden by your privacy rights.
- Consent: Processing based on your freely given, specific, and informed consent — primarily for sending promotional communications. You may withdraw consent at any time by contacting y999cc support.
6. Data Sharing & Disclosure
y999cc does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data only in the following limited circumstances:
- Service providers: Third parties engaged to assist in delivering the y999cc Services, including payment processors (JazzCash, Easypaisa, banking partners), KYC verification providers, game software providers, fraud detection services, and cloud hosting providers. All service providers are contractually required to process your data only as instructed by y999cc and to maintain appropriate security standards.
- Legal and regulatory authorities: Where y999cc is required by law, court order, or regulatory authority to disclose personal data. This may include disclosures to relevant financial intelligence or law enforcement agencies.
- Business transfer: In the event of a merger, acquisition, or sale of y999cc assets, personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.
- With your consent: In any other circumstances where you have provided explicit consent to the specific disclosure.
7. Cookies & Tracking Technologies
y999cc uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small data files stored on your device when you access the y999cc Platform. We use the following types of cookies:
- Essential cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in to your y999cc account during a browsing session. These cannot be disabled without impairing Platform functionality.
- Security cookies: Used to detect and prevent fraud, including cookies that help identify unusual login patterns or automated bot activity.
- Analytics cookies: Used to understand how Players interact with the y999cc Platform in aggregate, enabling us to identify areas for improvement. Analytics data is anonymised wherever possible.
- Preference cookies: Store your Platform preferences such as language settings and display options.
You may manage cookie preferences through your browser settings. Note that disabling essential cookies will impair your ability to log in and use the y999cc Platform.
8. Data Retention
y999cc retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, accounting, and reporting obligations. Specific retention periods include:
- Account data and KYC records: Retained for a minimum of five (5) years following account closure, in compliance with anti-money laundering record-keeping obligations.
- Transaction and financial records: Retained for a minimum of five (5) years following the date of the transaction.
- Gameplay history: Retained for a minimum of three (3) years for responsible gaming monitoring and dispute resolution purposes.
- Support communications: Retained for two (2) years from the date of the last interaction, unless a longer period is required for an ongoing dispute.
- Technical and session logs: Retained for up to twelve (12) months for security and fraud investigation purposes.
Following the applicable retention period, y999cc will securely delete or anonymise your personal data unless a legal obligation requires continued retention.
9. Data Security
y999cc implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Security measures employed by y999cc include:
- 256-bit SSL/TLS encryption for all data transmitted between your device and the y999cc Platform.
- Passwords stored using strong one-way cryptographic hashing algorithms — y999cc staff cannot view your password in plain text.
- Two-factor authentication (SMS OTP) available for all y999cc accounts.
- Automated fraud detection and anomaly monitoring systems that flag unusual account activity for human review.
- Strict internal access controls ensuring that y999cc staff can only access Player data where operationally necessary.
- Regular security audits and penetration testing of Platform infrastructure.
Notwithstanding these measures, no online platform can guarantee absolute security. In the event of a data breach that poses a high risk to your rights and interests, y999cc will notify affected Players without undue delay.
10. Your Data Rights
Subject to applicable law, y999cc Players have the following rights in respect of their personal data:
- Right of access: You may request a copy of the personal data y999cc holds about you.
- Right to rectification: You may request correction of inaccurate or incomplete personal data held on your account.
- Right to erasure: You may request deletion of your personal data, subject to y999cc's legal retention obligations (for example, AML record-keeping requirements may prevent full deletion of financial records).
- Right to restrict processing: You may request that y999cc limits the processing of your personal data in certain circumstances.
- Right to data portability: You may request that y999cc provides your personal data to you in a structured, machine-readable format.
- Right to object: You may object to processing of your personal data where such processing is based on y999cc's legitimate interests.
- Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.
To exercise any of the above rights, please contact y999cc support at [email protected]. y999cc will respond to all verifiable data rights requests within thirty (30) days.
11. Children's Privacy
y999cc is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 18. If you are under 18, you must not use the y999cc Platform or submit any personal data to us.
If y999cc becomes aware that personal data has been collected from an individual under 18, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered a y999cc account, please notify us immediately at [email protected].
12. Changes to This Privacy Policy
y999cc reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, regulatory requirements, or Platform features. Material changes will be notified to Players via account notification or communication to the registered contact details. The "Last Updated" date at the top of this document reflects the date of the most recent revision.
Continued use of the y999cc Platform following the effective date of any change constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Policy periodically.
13. Contact & Data Enquiries
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by y999cc, please contact our support team. We are available 24 hours a day, 7 days a week and aim to respond to all privacy-related enquiries within 24 hours.
Email: [email protected]
For responsible gaming enquiries, including self-exclusion or account restriction requests, priority handling is available at any hour. Visit our Responsible Gaming page for further information and player support resources.